Terms of service

Welcome to Corra Nest LLC (“Company,” “we,” “our,” “us”). By accessing or using this website (“Site”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, you must discontinue use of the Site.
These Terms apply to all visitors, customers, and users of the Site.

1. Company Information

Corra Nest LLC
Dover, Delaware, USA
Email: office@corrabest.com
Website: www.corrabest.com
We sell microfiber cleaning cloths and non‑food pet supplies within the mainland United States.

2. Use of the Site

You agree to use the Site only for lawful purposes. You may not:
Interfere with the Site’s functionality
Attempt unauthorized access to systems or data
Use the Site for fraudulent or harmful activity
Copy or exploit content without permission
We may refuse service, cancel orders, or terminate access at our discretion.

3. Product Information

We strive to provide accurate descriptions, images, and specifications. However:
Colors may vary due to screen settings
Sizes may vary slightly due to manufacturing tolerances
Packaging may differ from images shown
If a product is materially misdescribed, you may be eligible for a replacement or refund under our Refund Policy.

4. Pricing & Payments

All prices are in U.S. dollars. Prices may change without notice.
Payments are processed securely through third‑party providers such as Shopify Payments, PayPal, or other authorized processors. We do not store full payment information.

5. Shipping & Delivery

We ship exclusively within the mainland United States.
Processing Time:
1–3 business days (may vary based on order volume)
Delivery Time:
1–14 business days depending on:
Marketplace used (eBay, Shopify, etc.)
Carrier selected by the customer
Free‑shipping orders (carrier chosen by us)
Once an order is shipped, risk of loss transfers to the customer.
We are not responsible for delays caused by carriers, weather, or incorrect addresses.

6. Refunds, Returns & Exchanges

All sales are final. We do not accept returns or provide refunds except as required by law or as outlined below.

A. Defective or Misdescribed Items

If an item arrives damaged, defective, or materially different from its description, we will offer either:
A replacement at no cost, or
A refund to the original payment method
You must notify us within 14 days of delivery with photo evidence.

B. Optional Returns (Strict Conditions)

At our discretion, we may accept a return under the following conditions:
Customer pays return shipping
Item must be unused, unwashed, and in original condition
Request must be made within 14 days of delivery
We reserve the right to refuse returns that do not meet these criteria

C. Non‑Returnable Items

For hygiene and quality‑control reasons, microfiber cloths and certain pet supplies may not be eligible for return once opened or used.
D. Marketplace Purchases

Orders placed through eBay or other marketplaces are subject to their respective buyer‑protection policies, which may override parts of this policy.

7. Intellectual Property

All content on this Site—including text, images, logos, graphics, and product descriptions—is the property of Corra Nest LLC and protected by U.S. copyright and trademark laws.
You may not copy, reproduce, distribute, or modify any content without written permission.

8. Third‑Party Services

We use third‑party platforms and tools, including but not limited to:
Shopify
PayPal
Stripe
Mailchimp
eBay
Meta Shops
TikTok Shop
Google Analytics
These services have their own terms and privacy policies. We are not responsible for their actions, data handling, or service availability.

9. Limitation of Liability

To the fullest extent permitted by law, Corra Nest LLC is not liable for:
Indirect, incidental, or consequential damages
Loss of data, profits, or business opportunities
Issues arising from misuse of our products
Delays or failures caused by carriers or third‑party services
Our total liability for any claim shall not exceed the amount paid for the product in question.

10. No Warranties

All products are provided “as is” and “as available.”
We disclaim all warranties, express or implied, including:
Merchantability
Fitness for a particular purpose
Non‑infringement
Some states do not allow limitations on implied warranties, so these limitations may not apply to you.

11. Age Requirements

This Site is intended for users 18 years or older.
We do not knowingly collect information from minors.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict‑of‑law principles.
Any disputes shall be resolved exclusively in the state or federal courts located in Delaware.

13. Changes to Terms

We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the Site constitutes acceptance of the updated Terms.

REFUND POLICY

Last updated: [Insert Date]
All sales are final.
We do not accept returns or provide refunds except in the following cases:

1. Defective or Misdescribed Items

If an item arrives damaged, defective, or materially different from its description, we will offer a replacement or refund.
You must notify us within 14 days of delivery with photo evidence.

2. Optional Returns (Strict Conditions)
At our discretion, we may accept a return if:
The customer pays return shipping
The item is unused, unwashed, and in original condition
The request is made within 14 days of delivery
We reserve the right to refuse any return that does not meet these criteria.

3. Non‑Returnable Items

Opened or used microfiber cloths and certain pet supplies may not be eligible for return due to hygiene and quality‑control reasons.

4. Marketplace Purchases

Orders placed through eBay or other marketplaces follow their respective buyer‑protection rules.
For questions, contact: office@corrabest.com

SHIPPING POLICY

Last updated: [Insert Date]
We ship exclusively within the mainland United States.

Processing Time

1–3 business days (may vary depending on order volume)

Delivery Time

1–14 business days depending on:
Marketplace used (eBay, Shopify, etc.)
Carrier selected by the customer
Free‑shipping orders (carrier chosen by us)

Order Tracking

Tracking information is provided when available.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses.

Risk of Loss

Risk transfers to the customer once the order is handed to the carrier.
For questions, contact: office@corrabest.com

LEGAL DISCLAIMER

The information on this Site is provided for general informational purposes only. While we strive for accuracy, we make no guarantees regarding:
Completeness
Reliability
Suitability
Availability

Use of our products is at your own risk.
Corra Nest LLC is not responsible for:
Misuse of products
Damage caused by improper handling
Allergic reactions or sensitivities
Losses resulting from reliance on Site information
Nothing on this Site constitutes professional, medical, or technical advice.