Refund policy

At Corra Nest LLC, we want every customer to feel confident and cared for when shopping with us. This Refund & Return Policy explains how we handle returns, refunds, and exchanges for purchases made through our website. By placing an order, you agree to the terms outlined below.

All Sales Are Final

We work hard to provide clear product descriptions, accurate photos, and high‑quality items. Because of this, all sales are final. We do not accept returns or issue refunds except as required by law or as outlined in this policy.

Defective or Misdescribed Items

Your satisfaction matters to us. If your order arrives damaged, defective, or noticeably different from what was described, we’re here to make it right.

You may request either:

  • a replacement at no cost, or
  • a refund to your original payment method

To help us resolve the issue quickly, please contact us within 14 days of delivery and include clear photo evidence of the problem.

Optional Returns (Strict Conditions)

While we generally do not accept returns, we understand that situations can arise. At our discretion, we may approve a return under the following conditions:

  • The customer is responsible for all return‑shipping costs
  • A 10% restocking fee will be deducted from the refund
  • The item must be unused, unwashed, and in its original condition
  • The request must be submitted within 14 days of delivery

We reserve the right to decline any return that does not meet these requirements.

Non‑Returnable Items

For hygiene and quality‑control reasons, certain products cannot be returned once opened or used. This includes, but is not limited to:

  • Microfiber cloths
  • Specific pet supplies that cannot be resold once opened

These restrictions help us maintain the highest standards for all customers.

Marketplace Purchases

If you purchased through eBay or another third‑party marketplace, please note that those platforms have their own buyer‑protection rules. In some cases, their policies may override parts of this one.

Age Requirements

This website is intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors. If we discover that information has been provided by a minor, we will remove it promptly.

Contact Us

We’re always here to help. If you have questions about this policy or need assistance with an order, feel free to reach out:

Corra Nest LLC Email: office@corrabest.com Dover, Delaware, USA